GOOGLE+
FUELING DISCOVERABILITY AND ENGAGEMENT FOR AUTOMOTIVE BRANDS
MAKING THE MOST OF CONSUMER INTERESTS, RELATIONSHIPS AND SHARING ACROSS THE WEB
IGNITING THE PATH TO PURCHASE
Social media is influencing Auto purchase decisions in a variety of ways
63% of new car buyers have an initial brand in mind before they start researching, but... buy the first vehicle they research but 20% will buy the fist vehicle they research
33% of the social network user follows Auto Brands to get advice on purchase.
21% of Auto purchase decisions are influenced by social media - more than any other industry
75% of vehicle buyers find social networks useful
GOOGLE+, A VALUABLE STOP IN THE AUTO PURCHASE PROCESS
Google+ is driving qualified shoppers to the Auto industry
Google+ traffic resulting in a KPI* (i.e. locate a dealer, request a quote, build your own and payment estimator) for Auto manufacturers is up 26%
Google+ traffic resulting in a KPI (i.e. add to cart, appointment, product page) for Parts & Service sites is up 281%
5-10% increase in CTR on average, across all industries, when social annotations appear in ads
91% lift in conversion rate for non-brand Auto terms when social annotations are present on ads
TOP AUTO BRANDS ON GOOGLE+
BMW 2.3M FOLLOWERS
Toyota 2.2M FOLLOWERS
MERCEDES-BENZ 2.IM FOLLOWERS
FORD I.9M FOLLOWERS
NISSAN I.9M FOLLOWERS
CHEVROLET I.5M FOLLOWERS
MAKE THE MOST OF GOOGLE+
Real-world examples from the Auto industry show the advantage of going the extra mile
IMPLEMENT SOCIAL EXTENSIONS TO ENABLE BETTER DISCOVERY
Surface endorsements for your vehicles and brand at the moment of intent
ENGAGE FACE TO FACE WITH CUSTOMERS THROUGH HANG OUTS
Host behind-the-scenes tours of a production facility or dealership, launch new products in person or simply say thank you to your customers
CONNECT WITH YOUR CUSTOMERS THROUGH GOOGLE+ COMMUNITIES
Create real-world groups of Auto enthusiasts and have conversations around shared interests
PROMOTE YOUR GOOGLE+ PAGE ACROSS CHANNELS
Add the Google+ badge to your website, include the +1 button on all content and promote your G+ page on email, receipts and business cards
Auto brands can experience a 5-10% average CTR lift by linking Google+ with their Search campaigns
Fiat used Hangouts to launch the new Panda car live to a room-full of brand enthusiasts
Ford encourages followers to upload and share photos of their vehicles via the Ford Photo Community
Auto brands drive followers by promoting the Google+ badge on their website
Key Performance Indicator (KPI)
Google/Compete. "Google+ & Auto Industry Study", October 2012,5 growth September 2011 -Jose 2012
SOURCES ROI Research Inc., "S-Net: A Study in Social Media Usage & Behavior" sponsored by Performics, August 2011
Compete/Polk/INS, "Constant Consideration: New Vehicle Path to Purchase". September 2012 Google/Compete, "Google+ & Auto Industry Study", October 2012
GOOGLE+FUELING DISCOVERABILITY AND ENGAGEMENT FOR AUTOMOTIVE BRANDSMAKING THE MOST OF CONSUMER INTERESTS, RELATIONSHIPS AND SHARING ACROSS THE WEBIGNITING THE PATH TO PURCHASESocial media is influencing Auto purchase decisions in a variety of ways63% of new car buyers have an initial brand in mind before they start researching, but... buy the first vehicle they research but 20% will buy the fist vehicle they research33% of the social network user follows Auto Brands to get advice on purchase.21% of Auto purchase decisions are influenced by social media - more than any other industry75% of vehicle buyers find social networks usefulGOOGLE+, A VALUABLE STOP IN THE AUTO PURCHASE PROCESSGoogle+ is driving qualified shoppers to the Auto industryGoogle+ traffic resulting in a KPI* (i.e. locate a dealer, request a quote, build your own and payment estimator) for Auto manufacturers is up 26%Google+ traffic resulting in a KPI (i.e. add to cart, appointment, product page) for Parts & Service sites is up 281%5-10% increase in CTR on average, across all industries, when social annotations appear in ads91% lift in conversion rate for non-brand Auto terms when social annotations are present on adsTOP AUTO BRANDS ON GOOGLE+BMW 2.3M FOLLOWERSToyota 2.2M FOLLOWERSMERCEDES-BENZ 2.IM FOLLOWERSFORD I.9M FOLLOWERSNISSAN I.9M FOLLOWERSCHEVROLET I.5M FOLLOWERSMAKE THE MOST OF GOOGLE+Real-world examples from the Auto industry show the advantage of going the extra mileIMPLEMENT SOCIAL EXTENSIONS TO ENABLE BETTER DISCOVERYSurface endorsements for your vehicles and brand at the moment of intentENGAGE FACE TO FACE WITH CUSTOMERS THROUGH HANG OUTSHost behind-the-scenes tours of a production facility or dealership, launch new products in person or simply say thank you to your customersCONNECT WITH YOUR CUSTOMERS THROUGH GOOGLE+ COMMUNITIESCreate real-world groups of Auto enthusiasts and have conversations around shared interestsPROMOTE YOUR GOOGLE+ PAGE ACROSS CHANNELSAdd the Google+ badge to your website, include the +1 button on all content and promote your G+ page on email, receipts and business cardsAuto brands can experience a 5-10% average CTR lift by linking Google+ with their Search campaignsFiat used Hangouts to launch the new Panda car live to a room-full of brand enthusiastsFord encourages followers to upload and share photos of their vehicles via the Ford Photo CommunityAuto brands drive followers by promoting the Google+ badge on their websiteKey Performance Indicator (KPI)Google/Compete. "Google+ & Auto Industry Study", October 2012,5 growth September 2011 -Jose 2012SOURCES ROI Research Inc., "S-Net: A Study in Social Media Usage & Behavior" sponsored by Performics, August 2011Compete/Polk/INS, "Constant Consideration: New Vehicle Path to Purchase". September 2012 Google/Compete, "Google+ & Auto Industry Study", October 2012
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