we got complained about the internet was very slow and difficult to connect, this issue was not the 1st time so they were unacceptable and take serious very much normally for this kind of business will be the VVIP from China will meet our Royal Family or Prime Minister and they will have 2-3 times/year for 20-23 rooms included Suite Room. Also they will have VVIP group like this again in Q4. This is the last time that they will give us a chance about the internet problem and they are also had hotel inspection at Shangrila Hotel and Golden Tulip as well
The client complaint about the internet was very slow and difficult to connect
disconnect