appraisal techniques.
For example, the basis for Behavioral Observation Scales is that performance appraisals are more effective hen they review an employee's actual behavior. Such criteria as initiative judgment, and dependability are considered ambiguous.
As a result, BOS rely on critical incidents to demonstrate, in behavioral terms, the actions that determine success or failure on the job. An integrated process
Clearly, it's important to supplement traditional job descriptions with behavioral data. Unfortunately, such information is seldom generated as art of an integrated process In many cases, off-the-shelf job analysis procedures are used even though they may not provide all of the information needed. The result is that specialized staffs are often left to generate behavioral data, and they seldom coordinate their efforts
To correct that, behavioral data should be generated as a matter of course in the job analysis process. Such an approach provides ready access to the information trainers and human resource managers need. It also avoids duplicating efforts, as often happens when the work is performed by specialized staffs.