Key Terms
business functions
Specialized tasks performed in a business organization, including manufacturing and production, sales and marketing,
finance, accounting, and human resources.
business processes
The unique ways in which organizations coordinate and organize work activities, information, and knowledge to
produce a product or service.
communications technology
Physical devices and software that link various computer hardware components and transfer data from one physical
location to another.
computer hardware
Physical equipment used for input, processing, and output activities in an information system.
computer literacy
Knowledge about information technology, focusing on understanding how computer-based technologies work.
computer software
Detailed, preprogrammed instructions that control and coordinate the work of computer hardware components in an
information system.
computer-based information systems (CBIS)
data
Information systems that rely on computer hardware and software for processing and disseminating information.
Streams of raw facts representing events occurring in organizations or the physical environment before they have been
organized and arranged into a form that people can understand and use.
data workers
People such as secretaries or bookkeepers who process the organization's paperwork.
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digital firm
Organization where nearly all significant business processes and relationships with customers, suppliers, and employees
are digitally enabled, and key corporate assets are managed through digital means.
electronic business
The use of Internet and other digital technology for organizational communication and coordination and the
management of the firm.
electronic commerce
The process of buying and selling goods and services electronically involving transactions using the Internet, networks,
and other digital technologies.
electronic market
A marketplace that is created by computer and communication technologies that link many buyers and sellers.
extranet
Private intranet that is accessible to authorized outsiders.
feedback
Output that is returned to the appropriate members of the organization to help them evaluate or correct input.
formal system
System resting on accepted and fixed definitions of data and procedures, operating with predefined rules.
information
Data that have been shaped into a form that is meaningful and useful to human beings.
Key Terms business functions Specialized tasks performed in a business organization, including manufacturing and production, sales and marketing, finance, accounting, and human resources. business processes The unique ways in which organizations coordinate and organize work activities, information, and knowledge to produce a product or service. communications technology Physical devices and software that link various computer hardware components and transfer data from one physical location to another. computer hardware Physical equipment used for input, processing, and output activities in an information system. computer literacy Knowledge about information technology, focusing on understanding how computer-based technologies work. computer software Detailed, preprogrammed instructions that control and coordinate the work of computer hardware components in an information system. computer-based information systems (CBIS) data Information systems that rely on computer hardware and software for processing and disseminating information. Streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use. data workers People such as secretaries or bookkeepers who process the organization's paperwork. 29 digital firm Organization where nearly all significant business processes and relationships with customers, suppliers, and employees are digitally enabled, and key corporate assets are managed through digital means. electronic business The use of Internet and other digital technology for organizational communication and coordination and the management of the firm. electronic commerce The process of buying and selling goods and services electronically involving transactions using the Internet, networks, and other digital technologies. electronic market A marketplace that is created by computer and communication technologies that link many buyers and sellers. extranet Private intranet that is accessible to authorized outsiders. feedback Output that is returned to the appropriate members of the organization to help them evaluate or correct input. formal system System resting on accepted and fixed definitions of data and procedures, operating with predefined rules. information Data that have been shaped into a form that is meaningful and useful to human beings.
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