Activity Analysis
The activities identified by Clara and her staff for the first 'snapshot' are given in appendix 1 and the drivers are given in appendix 2.
For the first 12 months the total annual staff related cost for the department is 200,000 and the estimated total number of hours for all staff is 8,000.
Clara decided to include only staff related costs in her calculations as this represented approximately 80% of total department costs.