Would you like to meet me?After much research on the internet, and reading some positive reviews, I was very excited to try this product. Well, it didn't work for me. I used the highest setting for four to five treatments and noticed absolutely no change. I called the company to verify I was using the product properly and I was. Since I was approaching the refund time frame, I was getting concerned I was wasting my money on a product that does not work. So, I contacted the company and after several phone calls/emails they finally gave me an RMA to send to send it back for a return. (It was still in the time frame for returns and I had all of the packaging it came with, so I was still eligible for a return.) Three weeks later, they still have not refunded me. First they tried to tell me that my package never arrived, but fortunately I had a delivery confirmation to prove that it did. So they found it and said my refund was being issued that day, a week later, no refund. My emails and messages I left for the company were never responded to. Finally I got them on the phone and again, they say they can't find my information. I'm now waiting for another call back. I will certainly update this when I do receive my refund, but the whole process is very frustrating and since the refund is taking so long now seems shady.....but regarding the product, if it sounds too good to be true it probably is! I didn't notice any changes and I fit the proper profile. Also, be please be very, very careful with your eyes, the light will go off without a good seal on your skin - even thought the packaging suggests it wont.