Thank you for your e‑mail.
When an order is attempted we notify your bank or Paypal to put a hold of the original order amount. However, we do not actually charge your credit card/Paypal until the order ships.
Your order is on hold due to invalid billing information.
At this time, we do not accept international billing information for Coach Factory orders. We do accept one the following credit cards with a valid U.S. billing address:
Master Card
Visa
Discover
American Express
Please contact Consumer Services at 800‑444‑3611 to update your billing information. If we do not receive a response, the order will automatically cancel within 2 weeks.
We apologize for any inconvenience this may have caused.
Should you need further assistance, please do not hesitate to contact us.
Sincerely,
Betty