Please let us know when did you release the documentation & goods to Kuhne & Nagel.
As our plan the ex-factory date of this shipment is on 13 May 2015 but from the schedule that provided by Kuhne the ETA will be on June 01, 2015 which we think that it is too long for the booking although we already informed Kuhne Thailand to informed Kuhne in Germany that we prefer to use the priority service.