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6 months, 1 week ago#18
My husband contacted the bank, as he was the one who paid for the product and they said payment is on hold till 23.12.15 and we can dispute from that date. However, card is cancelled so company can't try and take out any more money. The amount they seem to want to take out is about 31p more than agreed, which they did say due to exchange rates. Not sure what I'll get in the post if it has been sent, they said it could take 8-12 days to arrive.