We appreciate the information you have provided. However, a review of your account indicates some of your buyers have not received their orders.
Before we can consider reinstatement of your selling privileges, you must provide us with a detailed account of the steps you will take to prevent non-receipt complaints in the future. We will then review your plan and determine whether to reinstate your selling privileges.
For information on creating and submitting your plan, search on "Appeal the Removal of Selling Privileges" in seller Help.
We look forward to hearing from you.