Expired or otherwise non-compliant partners cannot place Enhancement Plan (BREP) renewal orders.
Partners are obligated to offer new versions of the Licensed Software within 12 months of availability.
No Returns Policy – unless stated differently under local law.
Demo & Development licenses cannot be used in live operating environment.
At least 70% of implementations must be conducted by the SPA partner themselves.
If the SPA expires for any reason, Microsoft will contact customers to move them to an active partner.