I'm sorry for any inconvenience you've experience due to prime charge.
To make this right for you, I've canceled your Amazon Prime membership.
You'll receive a refund of $99.00 for the Amazon Prime membership fee. Refunds typically process within 2-3 business days and appear as a credit on your statement.
I hope this helps. We look forward to seeing you again soon.
We'd appreciate your feedback. Please use the links below to tell us about your experience today.
Best regards,
Kumar B.