When building up the SEM model, 25 indicators from five measurement areas were taken into account.
However, only ten of them were found to be significant to warehouse performance. The findings from case studies using
six companies in Thailand and three companies in Australia strongly agree that the SEM model is able to measure the
performance of warehouse. However, company G in Australia argues that their own scorecard with different indicators
from the SEM model is also able to measure their warehouse performance effectively. Interestingly, the indicators they
used were the indicators found not to be significant to warehouse performance when building up the SEM model.