quality management systems are elaborate management systems that can be used by any organization to develop and achieve its quality objective. Quality management system include quality planning and improvement activities, in addition to quality control and assurance activities. These system are intended to provide a company with the capability to meet all quality requirement. The best example of a quality management system is the ISO 9001:2000 quality management system- requirements standard (Sections3.12and3.14). In the past, the terms total quality control and companywide quality control were occasionally used in the same context as quality management systems.