Summary
Information technology has driven change on a global scale. As documented by Castells and Friedman, technology has given us
the ability to integrate with people all over the world using digital tools. These tools have allowed businesses to broaden their labor
pools, their markets, and even their operating hours. But they have also brought many new complications for businesses, which
now must understand regulations, preferences, and cultures from many different nations. This new globalization has also
exacerbated the digital divide. Nielsen has suggested that the digital divide consists of three stages (economic, usability, and
empowerment), of which the economic stage is virtually solved