Pitney Bowes, a maker of postage meters and other office equipment, has long thrived in an environment of order and predictability. Its headquarters reflects a typical corporate environment and an orderly culture with its blank walls and bland carpeting. But step onto the third floor of the Pitney Bowes building in Shelton, Connecticut. and you might think you're at a different company. The domain of Pitney Bowes Credit Corporation (PBCC) looks more like an indoor theme park, featuring cobblestone-patterned carpets, faux gas lamps, and an ornate town square-style clock. it also has a French-style café, a 1950s-style diner, and the “Cranial Kitchen," where employees sit in cozy booths to surf the internet or watch training videos. The friendly hallways encourage impromptu conversations, where people can exchange information and share ideas they wouldn’t otherwise share.