.The user must be registered and send the mail to DERT from their registered mail address
The mail Subject must reflect only the container no. - e.g. MAEU5684140
. Add attachments to mail
Any text in the body of the mail will upload to the Remarks area on the general tab up to 1000 characters and this will also upload any email signatures contained within the mail !
An acknowledgement mail will be received with a case no. (or a failure notification)
More attachments to the case can be uploaded by inserting just the case no. to the subject line of the mail, add the attachments and send to DERT@MAERSK.COM