Thank you for your reply. I have had another look at the website and am still unable to see how to apply for a medical visa on-line. Therefore we will be at your offices at 8.30 am. on Monday 11th. August and you can show us how to apply. Could you please give us the name of someone who is familiar with our correspondence and who could help us. That way the process should be a little quicker. And roughly how far would your office be from the Mermaid Hotel - I gave you the address in an earlier email.
We'll await your reply and looking forward to meeting you on the 11th.