4) Process – When your business is growing, you can’t go too far without involving huge manpower. And managing manpower requires managers. And to manage managers, you require directors!!! (Gets too confusing right, but that’s how it is). You need the right process in place to succeed. Imagine, 35000 outlets, with each selling minimum 100 burgers a day. That’s 3.5 million burgers a day. And that’s just burgers!! So to manage such a massive business, you need the systems in place to track the demand, the sale and the supply of the product. And you also need to know where there is an issue cropping up, or where supply needs to be ramped up, or which franchise is not performing up to mark? The same can be adapted to any business. If you have the right process in place, (and you recruit more manpower necessary for management) then business management becomes simpler.