For concurrent
tasks, like telephone conferences, the U.S. customers
have to stay at work very late or the supplier has to get
up very early. For sequential tasks, if U.S. customers
don’t stay late to complete deliverables, the consequence
is that the supplier sits idle for an entire day.
For example, the project manager at Financial Services
1 said he doesn’t have the power to make the
database administrator stay late to finish schemas,
resulting in a bottleneck as the supplier waits.