Credit Card:
Take the card from the guest
Present the slip to the guest and ask she/he to sign
“May I have your signature please?”
After the guest signed the receipt inform her/him “One moment please, I’ll bring your card back right away”
The point for not returning the guest’s credit card immediately is because we will check the guest signature at the cashier counter
Come back to the guest with the credit card and slip in the folder then return to the guest say: “Here’s your credit card sir/Madam (guest name)” smile and one step back before leaving should stand by 2-3 second make sure that guest received the right card. Leave the folder on the table