Recently we had MDD audit. One comment is to strengthen the Post Market Surveillance System. We have complaint handling SOP, FSCA, CAPA SOPs and customer feed abck form n survey results forms.
The auditor suggested to include publications, scientific literature, competitor's products, etc..and document them.
Now, I am not sure, whether to document all the abovesuggested in a word file n save in a folder or to go ahead with a PMS SOP??
If yes to SOP, could you please advise me the format for the same?