We are pleased to inform you that your refund has been validated. This refund process would take thirty (30) business days to be completed. So, kindly check your credit card / bank account after the said period.
If you are an AirAsia member, you can view the status of your refund application on our website.
Kindly login via http://www.airasia.com
Look up for the Member Portal -> My Refund Status. Quote your Case Number or Booking Number provided below:
Case Number:CAS-11896594-LK1WTL
Booking Number: AEUEJA
If you have any questions or need any additional information, please login to
www.airasia.com/ask
Kind regards,
AirAsia X