The non-medical participants expressed, however, a great interest in the possibility to meet and communicate with real medical personnel in a VUH. In most cases the information given by a human health professional would be more reliable and easier to understand than an answer given by an NPC. Getting a consultation in a VUH could be an efficient and simple way of getting information as one does not have to meet physically. A potential positive consequence could be a lowered threshold for contacting health professionals. Volunteers are used in similar contexts, for example, at Health Info Island in SL. A VUH could be an arena where both medical students and non-medical learners could meet and interact, in a mutually beneficial fashion