Lean production is a term used to describe a manufacturing approach that combines the best elements of craft and mass production while seeking to avoid the high cost of the craft setting and the rigidity of mass production. Lean concepts have now broadened to include service companies and the entire organization. Consequently, the term “lean enterprise” is a more inclusive descriptor. Lean enterprise goals include: improving quality and customer satisfaction, creating more value for the customers, eliminating waste, reducing lead time, and reducing costs.