The service mentality of the people in Thailand
For Thailand, the reputation for its service has appeared to be fairly reasonable and positive. Based on the reviews and feedback provided on blogs and travel sites, it appears that the quality of service at the high-end hotels and restaurants is relatively consistent and well-received; however, the quality of service at the mid- to lower end has received mixed reviews. On the other hand, because many things in Thailand are still much more affordably priced than things in other developed countries, this has left tourists/people with much better access to the high-end experiences the hospitality industry has to offer. Hence, it appears that people are able to have much more exposure to good quality service than not when traveling through the urban parts of Thailand.
At an overall level, when people that have traveled to Thailand use words to describe the people they encounter while there, they use words such as “friendly” and “helpful”. So, generally speaking, it seems that we are dealing with a culture that has a foundation for hospitality and service that is capable of meeting the demands of the international travelers. This presents good grounds for continued growth in the hospitality industry both in the present and in the future, as the overall positive reputation of the country is expected to continue to attract the interest of both businesses and travelers alike.