smes and electronic commerce
While globalization and technological changes create new opportunities for SMEs, at the same time they create new risks and threats. It is considered that SMEs, due to their flexibility, can meet customer expectations more quickly and they are more advantageous than large enterprises in utilizing electronic commerce Because of competition and pressures of software providers and system integrators, several SMEs search for new ways to increase their market shares by implementing electronic commerce solutions. Besides, while large companies already have necessary personnel and financial sources to implement electronic commerce,capital limitations of SMSs restrict their
investments for electronic commerce On the basis of discussions so far, it is possible
to summarize the contributions of electronic commerce to SMEs as the following. Electronic
commerce enables SMEs to enter new markets and thus competition gains impetus. Since it
speeds up operations and lessens demand for labor, it decreases costs. As it provides effective communication between buyers and sellers, it helps to improve service and product quality. Enhancing data share it contributes positively to the
efficiency of work processes and overall economy
Generally speaking, all of the contributions listed above can be deemed convincing. For instance the fact that with a lower investment SMEs can reach the markets which they can never attain through other ways seems rather feasible. Yet when this issue is discussed elaborately, the matter surfaces in a more complicated manner. Quite
probably SMEs will face a difficulty in employing qualified human resources that can develop the information system within its own structure. In that case, the enterprise will be forced to employ