•Greeting customers in person and answering efficiently their reservation related requests and queries
•Attending several phone calls at a time and providing customers with required information about the hotel products, packages, services and facilities
•Coordinating with all the hotel departments in order to bring the best possible results
•Suggesting ways to the hotel management with the sole intention to increase the revenue and hence the profit
•Making all the facilities available to the customers in order to give utmost customer satisfaction
•Greeting customers in a courteous manner and recording all the necessary information about them before reserving a room
•Dealing with the customer inquiries about the hotel facilities and reservation possibilities; either in person or on phone