The bureaucracy has more or less failed the people as public servants and has also failed their political counterparts as straightforward advisers on policy formulation. Perhaps one most important step to be taken is to view critically the existing relationship between the policy maker and the policy implementer, i.e., the politician and the civil servant.
Unfortunately, the executive arm follows the diktat, said and unsaid, of the political head. Where the political head is committed to public welfare and takes to heart the oath he swears to uphold the provisions of the constitution, the executive arm has no option but to follow suit.