First of all, I can not create PR from the system. What I did was to request for the product purchase and send to K.Sandy, Then K.Sandy will pass you the Purchase Forecast Report then you create PR to the factory. The problem was, you choose the wrong SAP code when you order the product to factory.
I need to make it clear to you again that our customer need the bike with hand grip pulse feature. Can you ask the factory what can they do to help with this issue, otherwise, we need to buy external Heart Rate monitor and give to customer to compliment the product. Otherwise, my team will have difficulty selling comfort 3 and comfort 5 without the Heart Rate monitor function.