Whether you’re a concierge in a hotel, or a kitchen porter working behind the scenes, or even if you’re involved in the management of a hospitality business, every time you come into work you’re making someone's day that little bit better. Your business is all about people. It’s not about widgets or spreadsheets; it’s about making people happy. So much so that there's a dedicated website for it! Check it out and join in the Smiles of Britain Campaign.