Baggage Service Agent is an important customer care personnel dealing with passenger’s lost belongings, handle delayed, damaged, or unclaimed baggage and operate the computer system used for tracking baggage. Baggage Service Agents shall be able to maintain self-control, think clearly under pressure, sympathetic, helpful and deal diplomatically with possibly irate passengers.
Baggage Service Agent is an important customer care personnel dealing with passenger’s lost belongings, handle delayed, damaged, or unclaimed baggage and operate the computer system used for tracking baggage. Baggage Service Agents shall be able to maintain self-control, think clearly under pressure, sympathetic, helpful and deal diplomatically with possibly irate passengers.
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