The activities identified by Clara and her staff for the first ‘snapshot’ are given in appendix 1 and the cost drivers are given in appendix 2.
For the first 12 months the total annual staff related cost for the department is £200,000 and the estimated total number
of hours for all staff is 8,000.
Clara decided to include only staff related costs in her calculations as this represented approximately 80% of total department costs.