Face validity of the questionnaire was applied through the use of a panel of five experts
in the field of survey designs and academics. Then the second draft was piloted to 20
employees in order to identify questionnaire deficiencies and problems with layout and
design, to obtain suggestions, to test the time proposed for answering the questionnaire, and
to investigate the level of comprehension of the constructed questionnaire. After a review
of the pilot test results and consultation with relevant experts, several changes were made