While companies are quicker to see the benefits of automation in customer and supplier-facing processes, there is much to be gained by bringing imaging and workflow techniques into the internal processes of financial accounting.
As more organizations move to centralize these and other transactional activities in shared service centers or Global Business Services (GBS) organizations, there is an opportunity to invest in a single document processing solution to support the three end-to-end processes discussed in the previous pages – and possibly other paper-intensive, industry specific
activities.
Looking Ahead