Dear Lorena,
Pls advise CA and return account #.
Dear Tawipan, Kelvin,
This is a approved warranty claim, kindly:
1) Coordinate the return of the defective back to Pelco upon Lorena's reply.
2) Pls place a new order for the replacement.
3) Pls provide a credit note for the old order once AWB # provided by customer.