• Retaining “top” and “excellent” performers across GCC as identified through the RPR process for the 2013 Performance Year. Voluntary attrition of top and excellent performers will not exceed 2013 rates.
Continuing to embed a performance management culture across the organization, ensuring Target Improvement Plans (TIPs) are implemented for all low performers (i.e. at a minimum, those employees with double RPR scores of 4 or worse)..