6.1c C4V manages innovation through a variety of mechanisms, all fueled by the 6-E Leadership Tool and the 6-Ps of Leadership, as described in 2.1a(1). C4V builds innovation using the equation shown in 1.1b(2) for the VA core characteristic of innovation = need + knowledge + creative thinking. Needs are identified by the SOS culture through clear understanding of requirements and expectations based on the multiple listening mechanisms, as well as robust system performance measures and comparative data and information. Knowledge is enhanced through benchmarking activities and the workforce development processes described