Dear Joe-san, Nat-san,
Regarding air conditioner issue, it is now completely fine. We think that this is because your engineers changed the sensor part around end of last year. Probably, it was sensor issue!
Thank you so much.
Regards,
Kamimaru
2015-12-19 14:34 GMT+07:00 Mitkorn Front Desk :
Dear Kamimaru san,
Thank you for the update, please keep us posted. We sincerely hope that we can help you.
Best regards,
Nat
From: Yoshi Kami [mailto:yoshi.kami.1982@gmail.com]
Sent: Saturday, December 19, 2015 11:50 AM
To:
Cc: Ryoko, Kamimaru
Subject: Re: issues of air conditioning & fan
Dear Nat-san,
We don't know why, but the air conditioning have been operating properly these days. So, we haven't had any chance to videotape the issue, and we will see what's going on for a while. We will let you know once the issue occurs again.
Thanks again.
Regards,
Yoshiyuki Kamimaru
2015-12-14 13:27 GMT+07:00 Mitkorn Front Desk :
Dear Kamimaru san,
Okay we will waiting for a video clip than. Thank you.
Best regards,
Nat
From: Yoshi Kami [mailto:yoshi.kami.1982@gmail.com]
Sent: Monday, December 14, 2015 1:11 PM
To:
Cc: Ryoko, Kamimaru
Subject: Re: issues of air conditioning & fan
Dear Nat-san,
Thanks for your reply as well as your cleaning service.
I stayed in our living room for several hours during this weekend, and found that it suddenly started without our request so many times. I think that we should make a video clip. Just wait for a while.
regards,
kamimaru
2015-12-14 10:52 GMT+07:00 Mitkorn Front Desk :
Dear Kamimaru san,
Thank you for your email. I am writing with reference to your enquiry about the air-con, kitchen hood and fan in the bathroom.
Technician had already finished cleaning the fan, all the A/C, kitchen hood and also about the A/C problem, they said last checked the A/C , it was working properly.
However I will ask them to check exhaustively rather than last time. We’re sorry for any inconvenience caused. Thank you.
Best regards,
Nat
From: Yoshi Kami [mailto:yoshi.kami.1982@gmail.com]
Sent: Sunday, December 13, 2015 7:27 PM
To:
Cc: Ryoko, Kamimaru
Subject: Re: issues of air conditioning & fan
Dear Nat-san,
I heard from my wife that someone from you did cleaning with the air conditioner. Thank you so much. Just in case, could you let me confirm which one(s) was(were) done? As you know, there are 3 air conditioners (in the living room, small bedroom and big bedroom). We use the ones in living room and big bedroom the most, and we don't use the one in small bedroom so much.
Regarding inoperative of air conditioner in living room, the condition is getting worse gradually. Every time we were away from this room such as while we were sleeping in bedroom at night and while we were going out, it was operating. Moreover, even though we switched it off, it restarted 10-30 minutes later. This condition is really strange.
Finally, regarding the fans in the bathroom and in the kitchen, the bathroom one looks fine. Did someone also clean these fans?
Anyway, thank you for your continuous support.
Regards,
Kamimaru
2015-12-09 4:41 GMT+07:00 Yoshi Kami :
Dear Nat-san,
This week, anytime is fine. In case of our absense, you can enter our room with your spare key.
Thanks,
Kamimaru
2015-12-07 12:39 GMT+09:00 Mitkorn Front Desk :
Dear Kamimaru san,
Thank you for your email. I am glad to know that this issue has been solved.
For air- conditioner, fan in the bathroom and kitchen, when we can check it for you? Please advise. Thank you.
Best regards,
Nat
From: Yoshi Kami [mailto:yoshi.kami.1982@gmail.com]
Sent: Monday, December 07, 2015 9:02 AM
To:
Cc: Ryoko, Kamimaru
Subject: issues of air conditioning & fan
Dear Nat-san, Joe-san,
Regarding water supply issue we have faced, we can find a great improvement on the water color and smell. We don't have any issue with it anymore since you arranged the fixing last week. Thank you so much for your support. We hope that this condition will continue from now on.
By the way, we now face some new issues as below.
1. air conditioner in our living room (relatively urgent)
We don't know why, but it doesn't work well. Since a few months ago, our air conditioner in our living room suddenly starts without switching on. For example, after we came back to our room, it was operating although we surely stopped it before we left from our room. We wonder if it can receive the signal from the remote which is used by the persons of our next room because we didn't touch our remote. These days, this strange operation happens quite frequently, and we worry about this issue especially while we are out of Thailand. Could you check it? Other air conditioners in our room have no issue, and only living room has this issue.
2. fan in o