As we have seen, to understand the change-to empowerment
process, it is helpful to appreciate the
concerns people have at each stage of the journey. Coupling
this with Situational Leadership® II,we have a useful, overarching
framework for building an action guide for leaders
and team members that will assist them in reaching
empowerment.With this framework as background for your
understanding of the challenges and appropriate
responses for action, we now turn to the three keys to
empowerment from Empowerment Takes More Than a
Minute and apply them to each of the three stages of the
change-to-empowerment process. The next nine chapters
will use this matrix of keys and stages to identify specific
questions that people have asked us about the process and
to provide clear action steps that should be takenwithin each
stage of the change process. Creating a culture of
empowerment requires more than announcing the
destination. It takes an action guide to handle the challenges
of the journey. So let us develop your action guide,
beginning with Stage 1:Starting and Orienting
the Journey.