You work in the Glasses Division of Suralex SA. There are four other divisions in the Suralex Group; Windows, Industrial Glass, Laboratory Equipment and Windscreens. The Glasses Division employs 110 people in the production and sales of the glasses. Central departments at the group's headquarters deal with the marketing and administrative work. As Production Manager you are responsible for organising and planning production. There are three people under you: the Production Foremen who supervise the factory workers, and the Factory Manager who is responsible for stores and transport staff. The Development Manager and the one designer under him, design new products. Like the Sales Manager and the Development Manager, you report directly to the General Manager.