Moreover, the employee is assured that there will be no retaliation for taking an appeal through successive steps in teh grievance process if this should be necessary. Several authorities insist that the psychological effect resulting from availability of grievance machinery to organizational personnel is more important than the degree to which it is utilized. When sincere administrative efforts are made to deal with personnel problems, the number of cases that run the line of appeal is likely to be reduced. This approach entails a willingness of administration to encourage personnel to identify sources of dissatisfaction and to enlist their judgment in remedying unsatisfactory conditions. Staff involvement in the development of appropriate procedures appears to be indispensable for dealing positively with grievances.