As recent discussed, we would advise that the case is now pending for
• DMC, which up to date, we have not yet received it from the Insured. The remark put on AWB is not correct due to the cargo was actually found damaged i.e. dented at its side panel.
• The Insured has not yet carried functioned test to the damaged cargo at all and intended to make a total loss claim on fearing that the cargo might experience effect from the impact force incurred caused its product reliability is really suspected. However, subject to terms and conditions of the insurance policy, it is an onus of the Insured to prove damage / loss to the Insurer.