all of the above tickets are transferred to P Anne for the refund process krub,
As for how long, its depend on the finance department, so I have no exact date yet krub but will try to specify the date as soon as I can
for #48428
the seller have not provide us with the solution yet but we call the seller everyday krub
for #49512
for this case, Kerry informed us that the issue has been dealt with but now I'm on the process of making sure that the customer really receive the package krub