We may have missed the bullet this time, but we should improve for the next time this kind of situation arises. There is definitely something to learn here.
K Aree, Ton, Boy, Amnaj, please get your side of the story correct and find out:
• What actually happened?
• Who spoke to who?
• Who was supposed to do what?
• Was it done?
• Why not, if not done?
• What could’ve been improved?
Remember we are not finding fault here, but trying to improve a process. I’m only interested in making things better.
I’ll sent out an invitation for tomorrow for us to walk through this incident. For today, please investigate.