This was my 7th or 8th stay at the Vie; my 2nd on this particular trip. I stayed on the 20th floor in early May and on the 24th floor in late May. I experienced 2 issues in my 2nd stay. The first was Internet....the Internet was great on 20th floor...not so much on 24. I don't know the cause, and maybe the floor difference didn't contribute. The 2nd issue was room cleaning. One day, the room wasn't cleaned until 6:30 on the 24th floor...and the completely unnecessary "turndown" was in the 9:00 PM range on 24. Both services occurred much earlier on 20. Other than that, great staff, great stay, free late check-out....just a good hotel.