The problems found in the factory, there isn't defined performance standards and quality inspection of jewelry clearly. so quality inspection no standards as a result of waste out to customers and the customer sent back to the factory discredit resources, time, material and labor to produce.
I prepared the quality inspection manual. Then training to employees so that all employees have the same standards.
The results of a quality inspection manual this affect the performance, quality inspection departments increased 11.3% when compared to the number of specimens examined all and the number of customer complaints decreased of 10.5% was observed after training awareness and education after quality inspection manual, quality inspection knowledgeable increase of 16.63%