Dear Thapra Chanya Unprasert Gorakot Kerdpon
Thanks for contacting ROYAL BANK OF CANADA in regards to the payment made to your account. We wish to inform you that the tracking number has been confirm at our customer service and it will take up to 48hours for the verification process to be completed.We are very sorry for the delay,but we are reaching out to our agent working with United State Postal Service and they promise to get back to us as soon as possible. So we want you to be patient with us because we confirm from various customer that some package are been posted to wrong destination or shipping of fake packages to their various buyers .As we are reaching out to you now the verification process is in progress.
Please understand that it is the policy of ROYAL BANK OF CANADA to make sure both the buyers and sellers are safe in this transaction.So we need to inspect this transaction very well and investigate it properly.We want you to know that what we are also doing is to protect both sellers and the buyers from been fraudulent customers.We are very sorry for the inconvenience.As soon as our agent working with United State Postal Service contact us regarding the tracking number of the package in the next 48 hours you will receive a notification that your account has been credited.