Answers inquiries over the telephone and in person pertaining to hotel services and registration of guests, registers and assigns rooms to guests.
-Verify room status from housekeeping- s report, - Blocks- and assigns rooms for special request and good attention reservations.
-Post all charges to the room folios as soon as they are received.
-Receive and post to the appropriate folio all cash received in payment of room accounts.
-Properly record and post to the appropriate folio all charge payments of room accounts, this includes both credit card charges and city ledger charges.