Thank you very much for your email, we noticed the reservation confirmed under your name on 08 – 12 November’16 total 03 rooms. However, if you prefer additional room by redeem points for Reward. Guest supposed to calling the IHG® Rewards Club Service Center in their region or by reserving the Reward Nights online at www.ihgrewardsclub.com. Members must be logged in to redeem points online for a Reward Night. Reward Night reservations require a credit card to guarantee the reservation. Reward Night reservations can be cancelled online but cannot be modified.